Carbonite vs Mozy. Score 0-1

Carbonite vs Mozy. Score 0-1
In today’s digital world, our entire life is kept on our computers. The days of storing precious family and vacation pictures in shoe boxes in the attic are over. Even our favorite tunes – playlists – are stored on our computer. The increase in mobile apps has made it possible to listen to our favorite music anytime and any place. Sharing pictures and music with friends is easier than ever.

What if your computer crashes? What if an electrical storm causes a severe power surge and all of your data is lost? Songs can be replaced, but what about pictures? What about important documents? What about that huge project for the new client? Without a viable backup solution, all of this will be gone, and you have no way of ever getting it back again. If you are really lucky, you may be able to duplicate some of the work you have done, but your precious pictures are nothing more than a memory.

Online backup solutions provide a redundant backup for all data, eliminating the need for extra hard drives. Backing up your data in the cloud is the best choice for ultimate protection and peace of mind. There is a huge variety of back up storage providers to choose from. Selecting the right one can be a daunting task. This article takes a brief look at the highlights offered by Carbonite and Mozy to help you decide.

Features
Capacity Unlimited 1TB (More available by phone)
Price $59/yr – $149/yr $5.99 – $332.5
Mobile Access (Compatible Website)
Automatic Update
Customer Support Email, live chat. Phone service for $19.95 per year Email, phone, live chat
Free Trial
File Manager
Tutorials
Security 128-bit encryption used 256-bit encryption used
Multiple Computers
File Sharing
Money Back
Privacy High High
Score
Special Promotions N/A N/A

Features of Carbonite

  • Backup – Carbonite offers different levels of service. The home plan offers continuous automatic backups. The Small Business plan also backs up continually, plus backs up external hard drives.
  • File Sizes – The home plan will not back up .exe, ,dll, hidden files, or OS files, and any files larger than 4 GB will not backed up automatically, but you can back them up manually.
  • Scheduling – Carbonite backs up data in real time. There is no need to schedule backups, because every change is backed up continually.
  • Set Up – Setting up the Carbonite software is easy and straightforward. Once the software is downloaded and installed, the user is lead step-by-step through the initial backup process. This includes options to fully customize all settings and all of the options are clearly labeled, making it very easy to navigate.
  • Software is available for Windows and Mac. The Windows installer is 9 MB and the two Mac options are 21.6 MB and 17.4 MB.

Features of Mozy

  • Backup – Mozy backs up and syncs files even when they are in use. Mozy understands that you can’t stop everything and wait for a backup to finish. Files that need to open at times, such as Outlook, and other regularly used programs are safely backed up, without disrupting your work.
  • Unlimited file size – Mozy backs up all file sizes, however adjustments need to be in the settings for files larger than 100 MB.
  • Set Up – Mozy uses a video tutorial to guide new users step-by-step through the setup process.
  • The Mozy software is compatible with Windows and Mac.

Security
Carbonite claims to encrypt all files using 128-bit Blowfish encryption before the transfer and then sends the data over a SSL connection. If you prefer, you may create your own encryption key.

Once the files reach the data centers they are left encrypted and stored on superior-grade redundant disk arrays. The data centers are all monitored around the clock, 365 days a year to ensure uptime and provide timely technical support.

Mozy uses 256-bit encryption. Users have the option to forgo this security feature and use their own 256 bit AES encryption with a custom password. The problem with this is that Mozy doesn’t store the custom password and has no way of retrieving it for you in case you forget what it is. All of your data will inaccessible, unless you figure out what your password was.

Whichever encryption you choose, all data is sent to the data centers over a SSL connection. The servers are also monitored and protected with redundant disk arrays, as well as with physical monitoring and fire protection. The systems are built to stand up a 7.5 magnitude earthquake.

Plans and Prices

Carbonite plans:

  • One year of unlimited backup – $59.
  • Two years of unlimited backup – $109.
  • Three years of unlimited backup – $139.
  • Small business plan – 250 GB for $229 or 500 GB for $599 per year.
  • 15 day free trail.

Mozy plans:

  • Free Plan 2 GB free.
  • Mozy Home – 50 GB $5.99 per month.
  • Mozy Pro – starting from $19.99 per month. Read MozyPro full review
  • Mozy Enterprise – custom pricing.

Support
Carbonite offers a complete knowledge base, video tutorials and how-to guides, as well as support via phone, email or live chat.

Mozy offers a comprehensive “how it works” section, FAQ section, knowledge base, video tutorials, as well as support via live chat, email or over the phone. The company offers support day or night.

Bottom Line
The companies are well matched. Both offer a great service for a good price, but the free plan and around the clock support make Mozy the winner.

Visit Mozy for further information

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