Hightail Review

Introduction
Cloud computing has perhaps launched more debates than other technologies. Although, many people have always had a problem with advancement – trains, planes, flying to the moon, the computer, and the internet, all met with great adversity. But none of those sparked heated debates the way cloud computing has. One side says it is all a big scam and the side other says it is the greatest thing since sliced bread.

With approximately 23 million people using the services of Hightail, it seems as if the positive side is winning. Especially since Hightail is just one cloud computing company out of several hundred. With Hightail, the hassle of FTP transfers and email complications is eliminated. Unlimited files can be sent and received from personal computers or mobile devices, with options for unlimited storage.

Hightail provides tracking capabilities, so users always know exactly where their files are and how many times they have been viewed.

Features of Hightail

Pros:

Hightail has a 2 GB free membership plan, two paid plans and a business plan.

Free Plan

  • 2 GB storage.
  • 5 e-signatures.
  • 50 MB maximum file size.
  • No download tracking, phone support, or advanced security features.

Pro Plan

  • 5 GB storage.
  • 10 e-signatures.
  • 2 GB maximum files size.
  • Advanced security options.
  • No download tracking, or phone support.
  • Price: $9.99/month or $99.99/year.

Pro Plus Plan

  • Unlimited storage.
  • Unlimited e-signatures.
  • 2 GB maximum file size.
  • Advanced security options.
  • Phone support.
  • Download tracking.
  • Price: $14.99/month or $149.99/year.

WorkStream Corporate Suite

  • Manage multiple users.
  • Enterprise level security.
  • Detailed reporting.

Hightail doesn’t limit the number of times a file can be sent. Files can be sent from their website, your computer or your mobile device.

Personal Features
Hightail sets itself above the rest with its unique personalization and branding features. You are able to create messages that look like professional stationary, complete with company logo and your personal information. You can add a customized dropbox to your business website where clients can upload large files to you directly.

Document Signing
One feature customers really like is the document signing capability. You can sign files on your tablet, smartphone, or any other device that has a touchscreen, mouse or keyboard. Businesses often need to send signed documents, with feature makes it much easier, more convenient and quicker than a fax machine.

Tracking Files
Hightail leads the pack when it comes to tracking files between clients and employees. You receive a confirmation every time someone downloads one of your files. You are also notified as to how many times a file is uploaded and who uploaded the file. Additionally, you receive a confirmation and delivery receipt for all of the files you upload. This helps you keep a “virtual” paper trail of important documents and helps avoid potential problems.

Security
Hightail is very serious about security. The company uses 128-bit SSL encryption plus a 7-step security process to make extra sure that all of your files are safe and secure from any and all threats. Files are stored on secure servers located in California and London. The extensive security measures include network grade and high ISP grade firewalls to block unauthorized access.

Advanced security options in the paid plans include password protection that can be set for different file levels and an option for file-expiration. Additionally, you are provided with thorough details of the security measures when you sign up, so that you understand all of steps the company takes to ensure all the data you send and receive is safe and secure.

Customer Support
The system is very straightforward and simple to understand, however if you have any questions help is easy to find. There is an extensive FAQ section with detailed explanations on common issues, a community forum and phone support for Pro Plus members. Additionally, they what they call a “flight school” where you can watch step-by-step videos to learn how to get the most out of Hightail service.

Application Plugins

Hightail offers application plug-ins, which includes software and services for:

  • Adobe Photoshop.
  • Microsoft Outlook.
  • Apple Aperture.
  • CorelDRAW.
  • WinZip.
  • Adobe Acrobat.
  • PaperPort.
  • Microsoft Office.
  • Final Cut Pro.

In order to deal with larger files, you can use a desktop client which allows you to send files as large as 10 GB.

Cons:

Files in your file sharing folder expire after 14 days. However, the paid plans do have an option that allows you to set your own expiration date.

The Bottom Line

When it comes to sharing files, Hightail is definitely one of the best available. The unlimited number of downloads, uploads, sends and storage space in addition to easy web access from your desktop, laptop or mobile devices means you can share all of your favorite files, anytime, anywhere. The tracking lets you know instantly if your files are being viewed and who is viewing them. You can try the service for free.

To sign up and for further information, visit Hightail.

Plans & Pricing
2GB – FREE
Pro Plan:
$9.99/month OR $99.99/year for 5GB
Details:
  • Maximum file size: 2GB.
  • No phone support

Pro Plus Plan:
$14.99/month OR $149.99/year for UNLIMITED Storage.
Details:

  • Maximum file size: 2GB.
  • Phone support available.
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